Cancellation Policy – Pallito / Olea Trade GmbH & Co. KG

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Olea Trade GmbH GmbH & Co. KG Hochfeldstr. 23 93055 Regensburg Germany Phone: +49-941-6021687 Email: contact@pallito.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email).
You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient to send the notification of your exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to Olea Trade GmbH GmbH & Co. KG, Hochfeldstr. 23, 93055 Regensburg, Germany, immediately and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the costs of returning the goods. We will bear the costs of returning the goods. You will only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties, and functionality.

Sample withdrawal form

(If you wish to cancel the contract, please fill out this form and return it to us.)

– To
Olea Trade GmbH GmbH & Co. KG
Hochfeldstr. 23
93055 Regensburg
Email: contact@pallito.com

- I/We () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ().

– Ordered on ()/received on ()

– Name of consumer(s)

– Address of the consumer(s)
– Signature of the consumer(s) (only for paper notifications)

– Date ()

Delete as appropriate.

=Mandatory field

Exceptions to the right of withdrawal

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:

Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Olea Trade GmbH GmbH & Co. KG grants consumers the following right of withdrawal. Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us (Olea Trade GmbH GmbH & Co. KG Hochfeldstr. 23 93055 Regensburg Phone: +49-941-6021687 Email: contact@pallito.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

To comply with the cancellation period, it is sufficient to send the notification of your exercise of the right of cancellation before the cancellation period expires.